Our role in emergencies

Our role in emergency events

DELWP responds to a range of emergencies across Victorian communities, such as those impacting the environment, water and energy. These emergencies often relate to major impact events such as bushfires, floods and/or storms.

We work with our portfolio partners Parks Victoria, Melbourne Water and VicForests to control fires on and around public land. Forest Fire Management Victoria (FFMVic) is made up of skilled staff from DELWP and these partner organisations.

We also work with emergency management partners including CFA, VICSES, Fire Rescue Victoria and Emergency Management Victoria to help prepare for, respond to and recover from emergency events.

DELWP is the Recovery Coordinating Agency for:

Bushfire damage on public land
Energy services
Water and waste-water services
Natural environment, wildlife and threatened ecosystems and species
Public land and waterways
Transport – public land roads, bridges, tunnels
Buildings and assets – planning, building or assets owned by DELWP.

How we help the community

We work with a range of partners including local communities, Traditional Owners, and business and government agencies to help Victoria prepare for, respond to and recover from emergency events.

Bushfire damage on public land

Over the past decade or so, bushfires have resulted in millions of dead or severely damaged hazardous trees in Victoria. Together with Parks Victoria, we are working to make areas safe after an emergency, prioritising clearing strategic roads, fire breaks, recreation sites, dams and helipads across Victoria’s public land.

DELWP and the Country Fire Authority (CFA) also help farmers repair and restore fences damaged by bushfires and replenish essential private water supplies that have been used by fire services during bushfire emergencies.

Learn more about Forest Fire Management Victoria and its recovery initiatives.

Energy services

Following an emergency disrupting Victorian energy services, we:

work with the Australian Energy Market Operator and energy industry to restore energy services to normal
work with other Government Departments to ensure the safety of power-dependent customers and provide safety and wellbeing guidance to vulnerable Victorians
work with energy industry and different levels of government to help affected Victorians with targeted support for extended outages and other relief initiatives.

Learn more about energy in Victoria, how to prepare for energy disruptions, and support available after an energy emergency.

Water and waste-water services

Alongside other government agencies and water corporations, we help:

restore reticulated (piped) water supply
restore reticulated wastewater (sewerage) services
replace essential stock and domestic water used for firefighting operations (with CFA).

Learn about managing dams and water emergencies.

Natural environment, wildlife and threatened ecosystems and species

Along with other government agencies, we take care of:

surveying and protecting threatened bird, marsupial, aquatic and plant species
monitoring the rehabilitation of injured wildlife
restoring natural habitats
provide scientific and technical advice on ways to maintain species diversity within an ecosystem.

Learn about Victoria’s biodiversity response and recovery.

Public land and waterways damage

Together with Emergency Management Victoria, we help municipal councils coordinate clean-up and restoration activities on local roads and council-owned community infrastructure. Alongside partner agencies, we are the recovery lead agency for:

erosion control of public land (with Parks Victoria and Department of Transport)
restoration, clearing and rehabilitation of public land and assets managed directly by DELWP, Parks Victoria or Catchment Management Authorities (CMAs)
providing advice to councils, public land managers and community groups (with CMAs)
waste pollution management strategies.

Buildings and assets damage

Emergencies often have a large impact on our built environment and cultural heritage. Through our recovery work, we:

assess, protect and rehabilitate cultural and heritage sites (with Parks Victoria)
work with Traditional Owners to support recovery of cultural assets of value to support First Peoples’ connection to Country
help communities rebuild after bushfires, storms and floods through a streamlined planning process.

Learn about Heritage Victoria’s Emergency and Bushfire Recovery Program.

Learn about how to rebuild after bushfires, and after storms and floods.

Victoria's flood response

Where to find information

June 2021 storms and floods

Recovery from storms and floods - one year on

On Wednesday 9 June and Thursday 10 June 2021, parts of Victoria experienced some of the most severe storm conditions in decades.

Emergency workers in front of a helicopter

Behind the scenes

New role with rapid risk assessment team

One of DELWP’s long-serving employees says she enjoys still learning new things after more than 30 years with the Department.

An emergency worker is clearing large trees across a road after a storm.

Storm recovery Central West

Storm recovery works continue in Central West

Forest Fire Management Victoria (FFMVic) is continuing works to remove storm debris from the Wombat and Cobaw State Forests.

Our recovery programs

Emergency recovery can be a long process due to the vast impact. For example, more than 7,000 kilometres of park and forest roads, almost 200 recreation sites and more than 300 walking tracks were affected by the severe weather events in June and October 2021.

Storm and flood recovery work

The 2021 June and October storms and floods impacted approximately 3.3 million hectares across Victoria, including 1.97 million hectares of public land managed by DELWP and our portfolio agencies. This is a snapshot of our work up to the end of April 2022 within the Energy, Environment and Climate Change portfolios, led by regional crews and Forest Fire Management Victoria personnel, to make these areas safe to access and enjoy once again.

Cultural Heritage Assessment	198 Aboriginal Heritage Places assessed in partnership with First Peoples.
Bridges and crossings	53 of 88 bridges and crossings were repaired and reinstated. Detailed assessments and values checking is ongoing at impacted sites across the state.
Roads	5,664 km of 7,280 km (78%) park and forest roads reopened to the public.
Storm debris	5,787 km of public land roads were cleared of hazardous trees posing safety risks to the community.
Access to emergency services	93% of the impacted strategic fire access network reopened to provide critical access to emergency and firefighting services.
Visitor assets	186 of 217 (86%) recreation sites and 147 of 174 (84%) walking tracks were made safe and fully reopened.
Habitat provision	Hollows have been carved and nesting boxes installed for threatened species, including Greater Glider, Powerful Owl and Brush-tailed Phascogale, in areas where storms damaged habitat.
Lady Talbot Drive	Treatment of hazardous trees is underway and will be complete by 30 June 2022. Following the annual seasonal road closure, road and walking track improvements will be complete by December 2022.
Protection of native fish	Works have been conducted to restore aquatic fish barriers to prevent invasive fish species and preserve river health and native fish populations. This includes undertaking surveys to understand the status of existing fish populations and assessing how they can be protected in future flood events.
Energy restoration	Over 336,000 customers reconnected after the June event. 50% within 3 days and 100% within 27 days. Over 750,000 customers reconnected after the October event. 50% within 2 days & 100% within 12 days.
Emergency energy supply	186 generators were deployed after the June storms and 27 generators were deployed after the October storms to provide essential energy supply.
Yallourn Energy Management	Engineering assessment of the Morwell River Diversion completed. Planning to safeguard the Yallourn Power Station against future flood events is nearing completion.

Recovery from storms and floods continues one year on

Storm recovery infographic

Other resources

Visit the following websites for:

Information on how to prepare for fires and emergencies, current incidents and relief and recovery information - VicEmergency

For information on emergency incidents or warnings for your area, please visit the emergency response website or call 1800 226 226

A list of fire-affected National Parks, and general parks closures (Parks Victoria)
A list of state forest closures, including roads and trails (Forest Fire Management Victoria)
Information on road closures (VicRoads)
Information for local communities affected by bushfires, floods and storms - Bushfire Recovery Victoria
Information about preparing your property for bushfire, building in the Bushfire Management Overlay and building in designated bushfire-prone areas.

Page last updated: 08/01/23