Selected public offices are open for services
Please see the full office location list below, as opening times and entry requirements vary.
Our Customer Support Team will continue to provide phone and online services. To talk with one of our team, or for information on any matter that you would come into an office for, please contact us in one of the following ways:
- Phone: 136 186 between 8 am – 6 pm
- Email: customer.service@deeca.vic.gov.au
During this time we are experiencing a significant increase in call volumes. Our staff will respond to all enquiries as quickly as possible and thank you for your patience during this challenging time.
Stay up to date at Forest and road closures
Office locations
Our offices are located across the state but not all services are available at all locations.
Region | Address | Services |
---|---|---|
Barwon South West |
Geelong 30-38 Little Malop St, Geelong 3220 8.30am to 4.30pm Monday to Friday Phone: 03 8624 5704 |
Services
Open from 8:30am to 4:30pm Monday to Friday (excluding public holidays). You can also visit us online at www.deeca.vic.gov.au or call our customer contact centre 136 186. Information onlyInformation only on locations for hunting and firewood collection. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Recreational Fishing - measures available, licences available online only. Payment methodsEFTPOS ONLY |
Barwon South West |
Casterton 147 Bahgallah Road, Casterton 3311 Not open to the public Note: This office is temporarily closed. Phone: 03 5554 2301 |
Services
Shared office with the Country Fire Authority Information onlyAuthority to Control Wildlife (ATCW), Hunting and Firewood Collection Maps. Payment methodsNo payments can be taken at this site |
Barwon South West |
Colac 83-85 Gellibrand Street, Colac 3250 9.30am to 1.30pm Monday; Thursday; Friday Phone: 03 5233 5536 |
Information only
Authority to Control Wildlife (ATCW), Property Identification Code (PIC) numbers, Land data, Firewood Maps, Registration of interest to hunt pest animals on Crown land, NLIS Tags - sent to Epsom for Processing Payment methodsNo payments can be taken at this site |
Barwon South West |
Hamilton 915 Napier Road, Hamilton 3300 9.00am to 1.00pm Tuesday; Wednesday Phone: 03 5551 0300 |
Services
National Livestock Identification System (NLIS), Fox Bounty Information onlyThe below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, Property Identification Codes (PIC), Game Licenses Payment methodsEFT only, no cash payments can be taken |
Barwon South West |
Heywood 12 Murray Street, Heywood 3304 10am to 1pm Monday; Tuesday; Wednesday Phone: 03 5527 0444 |
Information only
Authority to Control Wildlife (ATCW), Property Identification Code (PIC) numbers, Land data, Registration of interest to hunt pest animals on Crown land, Wildlife Application - sent to Attwood for Processing, Firewood Maps Payment methodsNo payments can be taken at this site |
Barwon South West |
Warrnambool 703 - 709 Raglan Parade, Warrnambool 3280 9.00am to 1.00pm Tuesday; Thursday Phone: 03 55510302 |
Services
Wildlife Application - sent to Attwood. Firewood enquiries, Publications, Game License, Fishing License, Miners Rights, Rock Lobster Tags, NILS Tags Payment methodsEFT only, no cash payments can be taken |
DEECA Head Office |
Melbourne 8 Nicholson St, Melbourne 3000 Not open to the public Phone: 136 186 |
|
Land Use Victoria |
Melbourne 2 Lonsdale Street, Melbourne 3000 8.30 to 4pm Monday to Friday Customers need to arrive in time to finalise their transaction before closing. Note: This office is temporarily closed. Phone: 03 9194 0604 |
Services
Over the counter lodgement of dealings unable to be lodged electronically, plan lodgement, bulk lodgement facilities and purchase of products such as title search, history search, and copy of plan, instrument or dealing search. |
Gippsland |
Bairnsdale 574 Main Street, Bairnsdale 3875 Available by phone: 9:00am - 12:00pm and 1.00pm - 4.00pm Counter Service available: 9.00am –12.00pm, 1.00pm – 3.00pm Monday; Tuesday; Wednesday; Thursday Closed Fridays Phone: 03 5152 0400 |
Services
Crown Land Payments and Authority to Control Wildlife. Over the counter service 9.00am - 3.00pm, Monday to Thursday. Closed for lunch. Information onlyAssistance only to purchase Registration of Interest to Hunt Pest Animals on Crown land. Crown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, NLIS, Recreational Fishing Information, Wildlife queries, FFM queries, wildlife licences & Authority to Control Wildlife. Payment methodsEFT and Cheque |
Gippsland |
Bendoc 9-11 Nichol Street, Bendoc 3888 Not open to the public Please schedule visits to site by calling ahead before visiting the office. Note:This Office is closed to the public. Phone: 02 6459 0500 |
|
Gippsland |
Traralgon 71 Hotham Street, Traralgon 3844 Available by phone: 9:00am - 12:00pm and 1.00pm - 4.00pm Counter Service available: 9.00am –12.00pm, 1.00pm – 3.00pm Monday; Tuesday; Wednesday; Thursday Closed Fridays Phone: 03 5172 2111 |
Information only
Assistance can be provided for the following: Authority to Control Wildlife, Wildlife Licences, Registration of Interest to Hunt Pest Animals on Crown Land. Crown Land queries, Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Recreational Fishing Information, Wildlife queries, FFM queries & information. Payment methodsNo point of sale |
Gippsland |
Cann River Princes Highway, Cann River 3890 8.30am 12noon, 12.45 to 3.30pm. Closed for lunch. Monday; Tuesday; Wednesday Please call ahead before visiting the office. Phone: 03 5158 2100 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Wildlife queries, FFM queries & information. |
Gippsland |
Erica Moe-Walhalla Road, Erica 3825 9am to 3om Monday; Tuesday; Friday Closed Wednesday and Thursdays. Please call ahead before visiting. Phone: 03 5165 2200 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Wildlife queries, FFM queries & information. |
Gippsland |
Heyfield Licola Road, Heyfield 3858 8:30pm to 3pm Monday; Tuesday; Thursday; Friday Closed Wednesdays. Please call ahead before visiting. Phone: 03 5139 7777 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Wildlife queries, FFM queries & information. |
Gippsland |
Noojee 12 McCarthy Spur Road, Noojee 3833 9am to 3pm Monday to Friday Please call Office before visiting site. Phone: 03 5624 8100 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Wildlife queries, FFM queries & information. |
Gippsland |
Nowa Nowa 5 Forest Road, Nowa Nowa 3887 Not open to the public Available by appointment. Please call to schedule a visit. Phone: 03 5162 0100 |
|
Gippsland |
Orbost 171 - 173 Nicholson Street, Orbost 3888 Public opening hours: 9am - 12pm and 1pm - 3pm. Tuesday; Wednesday; Thursday Please call ahead to schedule your visit to site before visiting the office. Phone: 03 5161 1222 |
Information only
Domestic firewood collection maps and information, seasonal track closures, State Forest activities & camping, wildlife queries, Forest Fire Management Victoria queries & information, information relating to wildlife licence. Assistance can be provided for Registration of Interest to Hunt Pest Animals on Crown land Payment methodsNo point of sale |
Gippsland |
Swifts Creek 13 McMillan Ave, Swifts Creek 3896 Not open to the public Closed to the public until further notice. Note: This office is temporarily closed. Phone: 03 5159 5100 |
Information only
Domestic Firewood Collection Maps/Information, Seasonal Track Closures, State Forest Activities & Camping, Wildlife queries, FFM queries & information. |
Port Phillip |
Powelltown 1578 Yarra Junction-Noojee Road, Powelltown 8.30am to 4.30pm Monday to Friday Phone: 03 5965 9901 |
Services
No services available at this office. Information onlyOpen by appointment only by calling 5965 9901. |
Port Phillip |
Knoxfield 609 Burwood Hwy, Knoxfield 9am to 12pm Tuesday; Wednesday Phone: 03 9210 9222 |
Services
No services available at this office Information onlyOpen from 9am to 12pm Tuesdays and Wednesdays & by appointment from 12pm to 4pm. By appointment only Monday, Thursday and Fridays. |
Gippsland |
Briagolong 77 Avon Street, Briagolong 3860 Not open to the public Please call ahead to schedule your visit before visiting the office. Note:This Office is closed to the public. Phone: 03 5145 5215 |
|
Hume |
Alexandra 5 Binns McCraes Road, Alexandra 3714 9-4:30pm Monday to Friday Monday, Tuesday, Thursday and Friday office open 9.00am - 4.30pm. Office open between 9.00am - 12.00pm on Wednesdays Phone: 03 57720200 |
Services
Hound Hunting Test Centre, Crown Land payments Information onlyThe below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, Property Identification Codes (PIC) Payment methodsEFT. No cash taken at this site |
Hume |
Broadford 1-5 Mollison St, Broadford 3658 9am to 4.30pm Monday to Friday By appointment only. Please book ahead of visiting office. We are available by phone from 9am - 4.30pm Phone: 03 8508 0007 |
Information only
The below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Property Identification Codes (PIC), Pest Plant/Animal Information Payment methodsNo Point of Sale |
Hume |
Corryong 8-12 Jardine St, Corryong 3707 9am to 4.30pm Monday to Friday Note: This office is temporarily closed. Phone: 02 6076 3100 |
Payment methods
No point of sale |
Hume |
Mansfield 128 Highett St, Mansfield 3722 9am to 4.30pm. Monday to Friday Please call ahead before visiting the office. Phone: 03 5733 1200 |
Services
Event on Crown Land Permits Information onlyThe below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, Game Licences, Fox Bounty, Seasonal Track Closures, State Forest Activities & Camping Payment methodsNo Point of Sale |
Hume |
Marysville 58 Lyell St, Marysville 3779 9am to 4.30pm Friday Office closed until further notice. Access can be arranged by appointment only Note: This office is temporarily closed. Phone: 03 8624 3002 |
Information only
The below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, Property Identification Codes (PIC) Payment methodsNo Point of Sale |
Hume |
Ovens 5338 Great Alpine Road, Ovens 3738 9am to 4.30pm Monday to Friday By appointment only. Please book ahead of visiting office. We are available by phone from 9am - 4.30pm Note: This office is temporarily closed. Phone: 03 5731 1222 |
Information only
The below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, National Livestock Identification System (NLIS) Property Identification Codes (PIC) Payment methodsNo Point of Sale |
Hume |
Seymour 15 Hume and Hovell Rd, Seymour 3660 8.30am to 3.30pm Monday to Friday Phone: 03 8624 3004 |
Services
Crown Land Payments Information onlyThe below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, National Livestock Identification System (NLIS) Property Identification Codes (PIC) Payment methodsEFT. No cash taken at this site |
Hume |
Tallangatta 3-7 Lookout Road Tallangatta, 3700 9am to 4.30pm Monday to Friday Phone: 02 6071 5300 |
Information only
The below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, National Livestock Identification System (NLIS) Property Identification Codes (PIC) Payment methodsNo Point of Sale |
Hume |
Toolangi 1683 Healesville - Kinglake Rd, Toolangi 3777 9am to 4.30 pm Wednesday Normal office hours are Wednesday only. Other days by appointment only. We are available by phone 9am - 4.30pm Monday to Friday, excluding Public Holidays. Phone: 03 8508 0003 |
Information only
The below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences Payment methodsNo Point of Sale |
Hume |
Wangaratta Wangaratta Government Centre 9am to 4.30pm Monday to Friday Note:This Office is closed Monday 4th November 2024 Phone: 03 8508 0008 |
Services
Parks Victoria - Park Information, Native Vegetation enquiries. Information onlyThe below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences Payment methodsNo Point of Sale |
Hume |
West Wodonga 1 McKoy St, Wodonga, West Wodonga 3690 9.00am to 4.30pm Monday to Friday Phone: 02 6071 6201 |
Services
Hound Hunting Test Centre, Crown Land Payments, Fox Bounty Information onlyThe below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, National Livestock Identification System (NLIS) Property Identification Codes (PIC), Game Licenses Payment methodsEFT. No cash taken at this site. |
Loddon Mallee |
Galkangu (Bendigo GovHub) 189-229 Lyttleton Terrace, Bendigo 3550 9am - 4.30pm Monday to Friday. Monday to Friday Phone: 03 5430 4444 |
Services
Fishing licence, Registration of interest to hunt pest animals on Crown Land, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments Information onlyAuthority to Control Wildlife (ATCW), Map Sales Payment methodsEFT. No cash taken at this site. |
Grampians |
Ballarat 402 Mair St, Ballarat 3350 8.30am to 4:30pm Open to the Public ***CHRISTMAS/NEW YEAR CLOSURE** This office will be closed Tuesday 24th December 2024 at 12 noon and reopening Monday 6th January 2025 at 8:30am Monday to Friday Phone: 03 5336 6856 |
Services
Wildlife Application form collection (sent on your behalf to Attwood for review), Authority to Control Wildlife (ATCW) application forms and information, Crown Land payments (inc bee sites), Firewood collection maps. Hard copy of DEECA application forms Information onlyKangaroo Harvesting Program, Property Identification Code (PIC) numbers, NLIS requirements and ordering information, Information on firewood collection, Game licence - information only, licence available online. Recreational Fishing - guides and measures available, licences available online. Land data information, Crown Land information, Authority to control wildlife information, Miners Right Licences Payment methodsEFT, Card, Payments Over Phone. No cash taken at this site. |
Loddon Mallee |
Irymple (DJPR managed site) 308 - 390 Koorlong Ave, Irymple 3498 9am - 1pm Monday, Wednesday and Friday Monday; Wednesday; Friday Please contact the site prior to attending in person Phone: 03 5450 8302 |
Services
Fishing licence, Miners rights, Game licence, Crown Land payments, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Map Sales Payment methodsEFT. No cash taken at this site. |
Loddon Mallee |
Swan Hill (DJPR managed site) 324 Campbell Street, Swan Hill 3585 9am - 1pm Wednesday's Only Wednesday Phone: 03 5036 3600 |
Services
Fishing licence, Registration of interest to hunt, Miners rights, Game licence, Property Identification Code (PIC) numbers, Wildlife Licence Applications, Agricultural Chemical Users Permit, NLIS Tag payments, Authority to control wildlife (ATCW) applications Payment methodsEFT. No cash taken at this site. |
Grampians |
Horsham (DJPR managed site) 110 Natimuk Rd, Horsham 3400 Tuesday, Wednesday & Thursday 9am - 1pm closed on public holidays.****CHRISTMAS/NEW YEAR CLOSURE**** This office will be closed for the Christmas/New Year period Friday 20th December 2024 and reopening Monday 6th January 2025 at 9am Tuesday; Wednesday; Thursday Phone: 03 5450 8301 |
Services
Wildlife Application forms sent on your behalf to DEECA, Authority to Control Wildlife (ATCW) application forms and information, Information on firewood collection. Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Information onlyInformation on firewood collection, Miners rights - information only, permits to be applied for online. Game licence - information only, licence available online. Payment methodsEFT, Card, Payments Over Phone. No cash taken at this site. |
Grampians |
Bacchus Marsh (DJPR managed site) 219A Main St Bacchus Marsh 3340 9am-1pm. ***CHRISTMAS/NEW YEAR CLOSURE*** This office will be closed for the Christmas/New Year period Tuesday 24th December at 1pm and reopening Tuesday 7th January 2025 at 9am. Tuesday; Thursday Phone: 03 5366 0100 |
Services
Fishing licence Information onlyGame Licences, purchased from GMA.vic.gov.au Miners Rights, purchased from Service Victoria Website |
Hume |
Tatura (DJPR managed site) 255 Ferguson Rd, Tatura VIC 3616 Monday; Wednesday; Friday Open hours 9.00am to 1.00pm Monday, Wednesday and Fridays only Phone: 03 5483 1101 |
Services
Private Wildlife Licenses, Victorian Miners Rights, Victorian Fishing Licences, National Livestock Identification System (NLIS) |
Gippsland |
Ellinbank (DJPR managed site) 1301 Hazeldean Road, Ellinbank 3821 9am to 1pm Monday to Friday Please call ahead before visiting this office. Phone: 03 5626 1690 |
Information only
NLIS & PIC Payment methodsEFT |
Gippsland |
Maffra (DJPR managed site) 1 Stratford Road, Maffra 3860 8:30am to 4pm Closed between 1 and 2pm Monday to Friday Please call ahead before visiting the office Phone: 03 5626 1691 |
Services
NLIS & PIC Information onlyFirewood collection maps Payment methodsPlease call for payment methods. |
Hume |
Benalla 89 Sydney Road, Benalla 3672 Phone Enquiries 9.00am - 4.30pm Monday to Friday. The office is not attended between 12.00pm and 1.00pm daily. Please note this office is expected to remain closed to the public until the refurbishment of our site is complete. Monday to Friday Please note this office is expected to remain closed to the public until the refurbishment of our site is complete Note:Please note this office is expected to remain closed to the public until the refurbishment of our site is complete Phone: 03 5761 1611 |
Services
Pest Plant/Animal information, Fox Bounty Information onlyThe below services are now available online. This office can provide guidance or assistance if required. Firewood Collection Maps, Authority to Control Wildlife (ATCW), Kangaroo Management by Kangaroo Harvester, Private Wildlife Licenses, Registration of Interest (ROI) to Hunt Pest Animals on Crown Land, Victorian Miners Rights, Victorian Fishing Licences, National Livestock Identification System (NLIS) Property Identification Codes (PIC), Game Licenses |
Page last updated: 18/11/24